For order issues
Include the order number, the username of the other party and a short description. Do not post payment credentials or recovery codes.
Support
Need help?
The Hoard beta support is designed around Discord tickets so conversations can be tracked without exposing a support email as an account-recovery mechanism.
Discord invite not configured yetRead the FAQ
?
For abuse or stolen art
Use the in-site Report action first when possible. This preserves the relevant listing/user context for moderators.
Security reports
Do not disclose active secrets in public Discord channels. Use a private ticket and rotate any credential you believe was exposed.